DesignSoft Company Privacy Policy

Please read this policy carefully to understand how we collect, store and use your data. By providing us with your personal information you agree to your personal information being used and stored in the manner set out in this policy. We may update this policy from time to time without notice.

Information about you.

We collect personal data about you when you request to receive information or communications from us. This personal data may include:

  • Your name
  • Your telephone number(s)
  • Your email address
  • Your postal address
  • Your billing information
  • Details of your visit to our website through tracking cookies (see below)
  • Interaction with our email communications, e.g., MailChimp emails
  • Any other information you enter onto our website, e.g. in messages left on our online contact page, or comments left on our blog.

You do not have to provide us with all or any of this information, but if you choose not to do so, then we may be unable to give you the service or information you request.

USAGE DATA

We may also collect information how the website is accessed and used. This usage may include information such as your computer's IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. This activity is anonymous and not connected to you personally.

TRACKING & COOKIES DATA

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are harmless files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, you may limit your experience on our website.

How we use your information.

We will process your data for the following reasons:

  • Answer your enquiries
  • Fulfill your requests and provide customer support
  • Provide literature, other materials or other services you have requested
  • Manage your communication preferences
  • To create and maintain your account with DesignSoft Online
  • For our own internal administrative purposes
  • If it’s necessary to to comply with a legal obligation

DesignSoft Online only uses your e-mail address to fulfill your requests for information, to inform you of updates, or for such other business purposes as you may initiate, request, or opt out of. We may keep any of your personally-identifiable information on file and use it to contact you for DesignSoft marketing purposes only. Ordering online with us is a secure transaction (SSL), with all transactions using best-practices encryption methods and schemas. 

Sharing your information.

We will never sell or share your data with third parties for marketing purposes. We will only allow our employees and use your information for the purposes for which you have provided it to us.

How long will DesignSoft Company keep your data?

If you request to receive no further communications from us, we will keep some basic information about you in order to comply with your request and avoid sending you unwanted materials in future.

Protecting your information

All your information/data will be kept secure in our servers and computers through data encryption, the use of firewalls and internet protection tools such as antivirus software.The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

"Do Not Track" Signals

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. DesignSoft Company aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where DesignSoft Company relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our website ("Service Providers"), to provide the website on our behalf, to perform website-related services or to assist us in analyzing how our website is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our website.

GOOGLE ANALYTICS
  • Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

Links To Other Sites

Our website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our website does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We keep our privacy policy under review and we place any updates on this webpage. This privacy policy was updated on 24th May 2018.

Contacting us

Please contact us if you have any questions about our privacy policy or information/data we hold about you. If you do not wish to provide us with personal information online then contact us by telephone at (800) 426-0265.

You may also contact us using the contact form in the DesignSoft Company website.